To give you the most accurate quote, it helps to know: the type of garments you’re looking for, your intended use (workwear, events, team uniforms, etc.), your approximate budget, quantities needed, your preferred base colour(s), the logo(s) you’d like us to use and where you’d like them placed, your required delivery date, and whether items are being shipped within the UK or internationally. Don’t worry if you don’t have everything to hand — our team will guide you through it.

Our standard lead time is 3–4 weeks from order confirmation. We’re flexible and will always agree a realistic delivery date with you upfront – and we’ll stick to it.

There are a few one-off costs to be aware of:

• • Embroidery Origination – If we’re embroidering your logo for the first time, we need to convert it into a digital embroidery file. The cost depends on the size, complexity, and number of logos required.
  • Print Set-Up – If you’re using our print design service, a set-up fee applies.
  • Delivery – We charge £15.00 + VAT per box for an overnight tracked courier service.

These costs will always be clearly outlined in your quote before you commit.

Our embroidery, print, and design services are all carried out in-house at our premises. Our Made to Order items are manufactured in the UK where possible, or responsibly sourced from the Far East and South Asia.

Absolutely. If you’d like to see how a garment looks and feels before committing, we can arrange to send samples on a Sale or Return basis, free of charge. Our design team can also email you visuals showing how your chosen garments will look once branded – so you can be confident in your order before it goes into production.

Made to Order items can have longer lead times depending on the product. We’ll always give you a clear timeline upfront so there are no surprises.

Payment is made by bank transfer to Watt to Wear Ltd. For new customers, payment is required before production begins. Once your order has been despatched, you’ll receive a VAT invoice by email.